Our guests love our Guest Service Experts - and so do our service providers! Our Guest Service Experts work hard to anticipate needs and develop relationships with our guests to ensure they feel comfortable and well cared for throughout their experience - Whether that be on the telephone, online or in person. We have many clients that that our Guest Service Experts see every week and enjoy hearing about the latest weddings, births, graduations and events in everyone’s lives.
Our Guest Service Experts
- Manage the guest through their experience, always working to ensure guest’s experiences are phenomenal
- Maintain the appointment book to meet guest requests and maximize the service provider’s productivity.
- Demonstrate knowledge of and assist guest’s with continuing their service at home through the use of homecare products
- Anticipate areas of opportunity to take proactive steps to attain the highest service levels.
- Strive to meet both individual and department goals.
- Ensure accurate business records by conducting opening and closing duties and utilizing accurate cashiering techniques.
- Maintain homecare inventories
- Actively collaborate with service providers to develop their business.
Guest Service Experts are the bridge between our Service Providers and our clients and are critical to everyone’s success. If you are looking to work in a fun, upbeat demanding environment with a team of people that are all working toward the same goals then we are the place for you! To apply, please click on the link below.